SAP Support Engineer Jobs at Orel IT in Maharagama, Sri Lanka

Job Overview

SAP Support Engineer

Responsibilities:

• Responsible in managing company’s SAP ERP system
• To lead and improve the organisation use SAP ERP system to an optimum manner.
• Manage and guide SAP key users on administrating SAP System.
• Communicate with external parties to provide support in operational matters.
• Ensure the compliance of the site with company in SAP and to support the improvement.
• Maintain the parameters, static tables and roles according to Company guidelines.
• Execute & control all changes in the system.
• Analyze the incident, research solutions and provide solid answers easily understood by customers and SAP system users.
• Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels .
• Liaising with Engineering, Product Management & Operations organizations to resolve bugs and missing product functionality for future releases.
• Benchmark on new developments and best-practice in the ERP market.

Requirements:

• Degree in Engineering, Logistics or Computer Science.
• Minimum of 3-5 years relevant experience.
• Good working experience in the use of ERP Application SAP or BaaN, preferably in a manufacturing environment
• Programming knowledge in ERP Application Programming or other 4GL language will be an added advantage.
• Fluency in communication to a business standard.
• Familiarity with general IT concepts, business terms and processes
• Excellent analytical and problem-solving skills.
• Ready for continuous learning and improvement.
• Strong communication skills (Fluency in communication to a business standards) .
• Self-organized with focus on quality.
• Good working knowledge on data analysis.

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